Please read these terms and conditions carefully before using our services.
We provide cable TV packages and related digital services. Subscriptions are billed monthly or as per chosen plan. By using our services you agree to pay applicable fees and follow the terms. Offers and promotions are subject to availability and their specific terms.
Installation may require access to your premises. Equipment provided (set-top boxes, remotes) remains company property unless otherwise stated. Customers are responsible for reasonable care of provided equipment and for reporting damage or malfunction.
We strive for continuous service but scheduled maintenance or unexpected outages may occur. We will attempt to notify subscribers in advance for planned maintenance. During outages, we will work to restore service as quickly as possible.
We collect limited personal information required for account management and service delivery. We treat customer information with care—refer to our privacy policy for full details about data usage and retention.
Bills are generated per billing cycle. Disputes should be reported with supporting evidence. Refunds or adjustments are provided at the company's discretion in accordance with applicable policies.
For support, file a ticket via the Support page or contact us on WhatsApp/phone at +91 77095 59466. Provide details to help us diagnose and resolve issues quickly.
These terms are subject to change. Continued use of services after changes implies acceptance of updated terms.